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Customer Success Operations Manager

PubMatic

Pune

Not Disclosed

0 - 2 Years

Full Time - Permanent

Views:325

Applicants:6

Posted on 22 Sep, 2025

Hybrid

Job Description | Responsibilities

  1. Manage publisher account setup & maintain Mid-Market accounts

  2. Execute technical integrations & ensure timely implementation

  3. Provide customer service via support tools within SLAs

  4. Troubleshoot & resolve publisher issues/escalations

  5. Optimize accounts to increase yield & client satisfaction

Overview

  • Industry - Strategic Marketing Consulting / Digital Marketing Firms
  • Functional Area - Finance / Accounts / Tax / Company Secretary / Audit, Sales / Business Development / Client Servicing
  • Job Role - Accounts Manager
  • Employment type - Full Time - Permanent
  • Work Mode - Hybrid

Qualifications

  • Any Graduate - Any Specialization
  • Any Post Graduate - Any Specialization
  • Any Doctorate - Any Specialization

Job Related Keywords

Account Management Technical Integration Publisher Support Yield Optimization Salesforce JIRA Zendesk Client Relationship