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Customer Success Manager
Opkey
Pittsburgh, USA, United States of America
Not Disclosed
2 - 5 Years
Full Time
Views:5
Applicants:0
Posted on 20 May, 2026
Remote
Job Description | Responsibilities
- Build and execute account plans focused on adoption, ROI, and retention.
- Conduct QBRs and ROI reviews to reinforce value and deepen engagement.
- Monitor product usage, adoption trends, and customer health indicators.
- Identify at-risk accounts and develop customized intervention strategies.
Overview
- Industry - IT - Software / Product Development, Miscellaneous / Others
- Functional Area - ITES / BPO / KPO / Call Center / Operations / Tele-calling
- Job Role - CUSTOMER SERVICE
- Employment type - Full Time
- Work Mode - Remote
Qualifications
- Any Graduate - Any Specialization
- Any Post Graduate - Any Specialization
- Any Doctorate - Any Specialization
Job Related Keywords
Customer Success Manager
Customer Success
SAAS
Communication Skills
Client Implementation
Client Success
Operations Management
