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Posted on 17 Jul, 2026
In Office
Job Description | Responsibilities
- Build and manage strategic client relationships.
- Conduct QBRs and Executive Business Reviews.
- Develop customer success and account growth plans.
- Drive renewals, retention, and account expansion.
- Identify upsell and cross-sell opportunities.
- Collaborate with Sales, Product, and Marketing teams.
- Present ROI-driven business cases and resolve customer issues.
Overview
- Industry - IT - INFORMATION TECHNOLOGY , IT - Software / Product Development, ADVERTISING / PUBLIC RELATIONS / MARKETING / EVENTS
- Job Role - Key Accounts Manager, Customer Support - Executive, Customer Success Manager, Customer Relationship Manager
- Employment type - Full Time - Permanent
- Work Mode - In Office
Qualifications
- Any Graduate - Any Specialization
- Any Post Graduate - Any Specialization
- Any Doctorate - Any Specialization
Job Related Keywords
Customer Success
SaaS Account Management
Customer Success Manager
Client Success
Strategic Account Management
Enterprise Accounts
Account Management
CRM
Customer Retention
Customer Renewals
Executive Business Reviews
Customer Experience
Digital Marketing
eCommerce
Stakeholder Management
Customer Engagement