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Applicants:2
Posted on 16 Sep, 2025
In Office
Job Description | Responsibilities
- Act as primary contact for onboarding,training and support
- Understand customer needs and provide consultative solutions
- Address queries/complaints promptly and professionally
- Monitor engagement metrics to drive adoption and retention
- Collaborate with product,tech and sales teams for customer success
Overview
- Industry - IT - INFORMATION TECHNOLOGY , IT Services - Animation / Web Design / E-Commerce / Mobile App Design, ITES / BPO / KPO / OUTSOURCING / CUSTOMER SERVICE / CALL CENTER / OPERATIONS
- Functional Area - Sales / Business Development / Client Servicing
- Job Role - Customer Support - Executive
- Employment type - Full Time - Permanent
- Work Mode - In Office
Qualifications
- Any Graduate - Any Specialization
- Any Post Graduate - Any Specialization
- Any Doctorate - Any Specialization
Job Related Keywords
Customer Success
Onboarding
Training
Product Adoption
Retention
Customer Support
Feedback
Cross-functional Collaboration
