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Customer Success Executive

SMS-Magic

Pune

Not Disclosed

0 - 2 Years

Full Time - Permanent

Views:286

Applicants:8

Posted on 31 Aug, 2024

In Office

Job Description | Responsibilities

  • Monitor client health and usage metrics, identifying opportunities for upselling and cross-selling additional services.
  • Foster strong relationships with clients, acting as their primary point of contact and advocate within Sanver.
  • Collaborate with internal teams (Sales, Product, Support) to ensure a seamless customer experience.

Overview

  • Industry - BANKING / FINANCIAL SERVICES / BROKING, RETAIL / WHOLESALE / DISTRIBUTORS / STOCKIEST
  • Functional Area - Administration / Facility Management / Office Operations
  • Job Role - Customer Service Executive / Officer
  • Employment type - Full Time - Permanent
  • Work Mode - In Office

Qualifications

  • Any Graduate - Any Specialization
  • Any Post Graduate - Any Specialization
  • Any Doctorate - Any Specialization

Job Related Keywords

Customer Success Executive Customer Success Success Executive Stakeholder Management Observability SaaS