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Customer Success Associate
YES Germany
Pune | Mumbai
Not Disclosed
1 - 3 Years
Full Time - Permanent
Views:108
Applicants:1
Posted on 14 May, 2025
In Office
Job Description | Responsibilities
Build strong relationships with new and old customers through training, onboarding, and support. Drive adoption, retention, and satisfaction. Collaborate with internal and external stakeholders to understand needs, ensure growth, and share feedback with the product team. Maintain customer success metrics.
Overview
- Industry - Educational Technology / Online Learning / Tutoring / E-Learning
- Functional Area - Sales / Business Development / Client Servicing
- Job Role - Customer Support - Executive
- Employment type - Full Time - Permanent
- Work Mode - In Office
Qualifications
- Any Graduate - Any Specialization
- Any Post Graduate - Any Specialization
- Any Doctorate - Any Specialization
Job Related Keywords
Business-to-Business (B2B)
Communication
Customer Retention
Problem Solving
Product knowledge
Customer relationship management
Technical troubleshooting
Adaptability
