Customer Service Team Lead

Responsibilities

• Serve as the first point of contact for all customer inquiries across email, chat, and other channels
• Resolve issues efficiently while maintaining a professional, empathetic tone
• Design and implement customer service SOPs, workflows, and response guidelines

Overview

• Industry - OTHERS
• Functional Area - Sales / Business Development / Client Servicing
• Job Role - Customer Support - Executive
• Employment type - Full Time - Permanent
• Work Mode - In Office

Qualifications

• Any Graduate - Any Specialization
• Any Post Graduate - Any Specialization
• Any Doctorate - Any Specialization

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