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Customer Service Representative

Accurate Background

Pune | Mumbai

Not Disclosed

2 - 4 Years

Full Time - Permanent

Views:139

Applicants:2

Posted on 17 Jan, 2025

In Office

Job Description | Responsibilities

  • Develop knowledge and understanding of specific CS functions
  • Learn specific activities and retain information, and know-how
  • Gain an overall understanding of Order Fulfillment
  • Develop knowledge and understanding of products
  • Develop some understanding of FCRA
  • Communicate with clients and applicants via phone, email and chat queues

Overview

  • Industry - HR, HUMAN RESOURCES
  • Functional Area - ITES / BPO / KPO / Call Center / Operations / Tele-calling
  • Job Role - CUSTOMER SERVICE, Customer Care Executive / Associate - Non Voice / Web, Customer Care Executive / Associate - Voice
  • Employment type - Full Time - Permanent
  • Work Mode - In Office

Qualifications

  • Any Graduate - Any Specialization
  • Any Post Graduate - Any Specialization
  • Any Doctorate - Any Specialization

Job Related Keywords

Microsoft Office Suite/Office 365 Outlook Word Excel OneNote OneDrive Customer Service Representative