Customer Service Representative

• Handle inbound & outbound patient calls for appointments

• Provide clear responses & assist with scheduling changes

• Address patient concerns & escalate complex issues

• Verify & update demographics, insurance, and contact info

• Document all interactions accurately in system

• Ensure compliance with healthcare privacy regulations

• Deliver empathetic, professional patient experience

• Follow call handling procedures & service guidelines

Overview

• Industry - MEDICAL / HEALTHCARE / HOSPITALS
• Job Role - CUSTOMER SERVICE
• Employment type - Full Time - Permanent
• Work Mode - In Office

Qualifications

• Any Graduate - Any Specialization
• Any Post Graduate - Any Specialization
• Any Doctorate - Any Specialization

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