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Customer Service Representative
Trigent Software Inc
Mumbai
Not Disclosed
1 - 4 Years
Full Time - Permanent
Views:172
Applicants:0
Posted on 6 Jun, 2025
In Office
Job Description | Responsibilities
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Handle customer queries via voice support
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Provide functional & technical issue resolution
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Maintain customer satisfaction through timely responses
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Update case logs and escalate unresolved issues
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Collaborate with internal teams for issue closure
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Work in night shifts from office setup
Overview
- Industry - ITES / BPO / KPO / OUTSOURCING / CUSTOMER SERVICE / CALL CENTER / OPERATIONS
- Functional Area - Sales / Business Development / Client Servicing
- Job Role - Customer Support - Executive
- Employment type - Full Time - Permanent
- Work Mode - In Office
Qualifications
- Any Graduate - Any Specialization
- Any Post Graduate - Any Specialization
- Any Doctorate - Any Specialization
Job Related Keywords
Customer Service
Voice Process
Technical Support
Customer Satisfaction
Escalation Management
Customer Handling
