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Customer Service Representative
BTW Visa Services (India) Pvt Ltd
Pune
Not Disclosed
1 - 4 Years
Full Time - Permanent
Views:113
Applicants:1
Posted on 18 Aug, 2025
In Office
Job Description | Responsibilities
- Manage incoming/outgoing calls professionally, assist clients, and route calls.
- Maintain daily reports and CRM data, ensure timely callbacks, report issues, train new staff, uphold phone etiquette, escalate concerns, and provide accurate client info. Perform other assigned tasks.
Overview
- Industry - FOOD, HOSPITALITY, TRAVEL & TOURISM
- Functional Area - Sales / Business Development / Client Servicing
- Job Role - Customer Support - Executive
- Employment type - Full Time - Permanent
- Work Mode - In Office
Qualifications
- Any Graduate - Any Specialization
- Any Post Graduate - Any Specialization
- Any Doctorate - Any Specialization
Job Related Keywords
Customer Service Representative
Customer inquiries
complaints
orders
returns
customer satisfaction
customer service software