Functional Area -
Sales / Business Development / Client Servicing
Job Role -
Customer Support - Executive
Employment type -
Full Time - Permanent
Work Mode - In Office
Job Description | Role and Responsibilities
Manage incoming/outgoing calls professionally, assist clients, and route calls.
Maintain daily reports and CRM data, ensure timely callbacks, report issues, train new staff, uphold phone etiquette, escalate concerns, and provide accurate client info. Perform other assigned tasks.