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Customer Service Representative

BTW Visa Services (India) Pvt Ltd

Pune

Not Disclosed

1 - 4 Years

Full Time - Permanent

Views:113

Applicants:1

Posted on 18 Aug, 2025

In Office

Job Description | Responsibilities

  • Manage incoming/outgoing calls professionally, assist clients, and route calls.
  • Maintain daily reports and CRM data, ensure timely callbacks, report issues, train new staff, uphold phone etiquette, escalate concerns, and provide accurate client info. Perform other assigned tasks.

Overview

  • Industry - FOOD, HOSPITALITY, TRAVEL & TOURISM
  • Functional Area - Sales / Business Development / Client Servicing
  • Job Role - Customer Support - Executive
  • Employment type - Full Time - Permanent
  • Work Mode - In Office

Qualifications

  • Any Graduate - Any Specialization
  • Any Post Graduate - Any Specialization
  • Any Doctorate - Any Specialization

Job Related Keywords

Customer Service Representative Customer inquiries complaints orders returns customer satisfaction customer service software