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Customer Service Representative - Remote
The Hird
Gurgaon / Gurugram
Not Disclosed
3 - 5 Years
Full Time
Views:673
Applicants:130
Posted on 10 Mar, 2024
Remote
Job Description | Responsibilities
- Answering incoming Emails, Chats & Calls from customer and addressing their queries or concern
- Providing product information, troubleshooting assistance and guidance on services
- Resolving customer issues promptly and escalating complex problems to the appropriate department
Overview
- Industry - ITES / BPO / KPO / OUTSOURCING / CUSTOMER SERVICE / CALL CENTER / OPERATIONS
- Functional Area - ITES / BPO / KPO / Call Center / Operations / Tele-calling
- Job Role - CUSTOMER SERVICE
- Employment type - Full Time
- Work Mode - Remote
Qualifications
- Any Graduate - Any Specialization
- Any Post Graduate - Any Specialization
- Any Doctorate - Any Specialization
Job Related Keywords
Customer Service Representative
Customer Representative
Inbound Voice Process
Outbound Sales
Domestic Voice Process
Customer Care
