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Customer Service Representative | Hybrid
Skyleaf Consultants LLP
Mumbai
Not Disclosed
1 - 3 Years
Full Time - Permanent
Views:210
Applicants:10
Posted on 14 Mar, 2024
Hybrid
Job Description | Responsibilities
- Handling incoming and respond to customers’ chats
- Manage and resolve customer complaints
- Identify and escalate issues to supervisors
- Provide product and service information to customers
- Research required information using available resources
- Research, identify, and resolve customer complaints using applicable software
Overview
- Industry - HR Staffing & Recruitment Firms / Employment Agency / Background - Reference Check Firms
- Functional Area - Sales / Business Development / Client Servicing
- Job Role - Customer Support - Executive
- Employment type - Full Time - Permanent
- Work Mode - Hybrid
Qualifications
- Any Graduate - Any Specialization
- Any Post Graduate - Any Specialization
- Any Doctorate - Any Specialization
Job Related Keywords
Customer Service
Communication
Typing
Customer Relationship Management (CRM)
CSAT
