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Customer Service & Operations Support
Snaphunt
Philippines
Not Disclosed
1 - 2 Years
Part Time - On Contract
Views:66
Applicants:0
Posted on 31 Jul, 2025
In Office
Job Description | Responsibilities
Key Responsibilities
Customer Service (60%)
- Resolve urgent customer inquiries (Shopify/email/social) with luxury-aligned empathy.
- Troubleshoot fulfillment emergencies: order edits, delays, refunds, exchanges.
- Document chargebacks and monitor CS trends for immediate action.
Overview
- Industry - E-COMMERCE / MOBILE COMMERCE - Online Market Place / Online Shops / Mobile Apps
- Functional Area - Sales / Business Development / Client Servicing
- Job Role - Customer Support - Executive
- Employment type - Part Time - On Contract
- Work Mode - In Office
Qualifications
- Any Graduate - Any Specialization
- Any Post Graduate - Any Specialization
- Any Doctorate - Any Specialization
Job Related Keywords
CRM Tools (Salesforce
Hubspot
Zendesk
etc.)
