Customer Service Executive

1. Handle customer interactions via calls, emails, and chat platforms

2. Book and manage appointments using internal CRM tools

3. Promote spa memberships and gift vouchers

4. Collect and escalate guest feedback to relevant teams

5. Collaborate with marketing and sales teams to enhance customer experience

Overview

• Industry - Diet / Fitness / Wellness Center / Health Club / Gymnasium
• Functional Area - ITES / BPO / KPO / Call Center / Operations / Tele-calling
• Job Role - Customer Care Executive / Associate - Voice
• Employment type - Full Time - Permanent
• Work Mode - In Office
• Open To Hire - Retired, Defence Veteran, Government Employees, Self Employed

Qualifications

• Any Graduate - Any Specialization
• Any Post Graduate - Any Specialization
• Any Doctorate - Any Specialization

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