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Customer Service Executive
Tattva Wellness
Panchkula
Not Disclosed
1 - 5 Years
Full Time - Permanent
Views:394
Applicants:3
Posted on 21 May, 2025
In Office
Job Description | Responsibilities
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Handle customer interactions via calls, emails, and chat platforms
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Book and manage appointments using internal CRM tools
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Promote spa memberships and gift vouchers
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Collect and escalate guest feedback to relevant teams
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Collaborate with marketing and sales teams to enhance customer experience
Overview
- Industry - Diet / Fitness / Wellness Center / Health Club / Gymnasium
- Functional Area - ITES / BPO / KPO / Call Center / Operations / Tele-calling
- Job Role - Customer Care Executive / Associate - Voice
- Employment type - Full Time - Permanent
- Work Mode - In Office
- Open To Hire - Retired, Defence Veteran, Government Employees, Self Employed
Qualifications
- Any Graduate - Any Specialization
- Any Post Graduate - Any Specialization
- Any Doctorate - Any Specialization
Job Related Keywords
Proficient in using CRM or booking tools
Strong interpersonal and problem-solving skills
Prior experience in wellness hospitality or service industry preferred
