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Customer Service Executive | Mumbai
Skyleaf Consultants LLP
Mumbai
Not Disclosed
0 - 5 Years
Full Time - Permanent
Views:304
Applicants:13
Posted on 14 Mar, 2024
Hybrid
Job Description | Responsibilities
- Resolve customer queries efficiently
- Investigate and own the customer journey
- Specialize in preventing and repairing online reputation threats
- Understand both customer and company policies
- Promptly address negative comments and complaints
- Willingness to work flexible shifts and overtime
Overview
- Industry - HR Staffing & Recruitment Firms / Employment Agency / Background - Reference Check Firms
- Functional Area - Sales / Business Development / Client Servicing
- Job Role - Customer Support - Executive
- Employment type - Full Time - Permanent
- Work Mode - Hybrid
Qualifications
- Any Graduate - Any Specialization
- Any Post Graduate - Any Specialization
- Any Doctorate - Any Specialization
Job Related Keywords
Communication
Customer Service
Query Resolution
Telephony
CSAT