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Customer Service Executive | Mumbai

Skyleaf Consultants LLP

Mumbai

Not Disclosed

0 - 5 Years

Full Time - Permanent

Views:304

Applicants:13

Posted on 14 Mar, 2024

Hybrid

Job Description | Responsibilities

  • Resolve customer queries efficiently
  • Investigate and own the customer journey
  • Specialize in preventing and repairing online reputation threats
  • Understand both customer and company policies
  • Promptly address negative comments and complaints
  • Willingness to work flexible shifts and overtime

Overview

  • Industry - HR Staffing & Recruitment Firms / Employment Agency / Background - Reference Check Firms
  • Functional Area - Sales / Business Development / Client Servicing
  • Job Role - Customer Support - Executive
  • Employment type - Full Time - Permanent
  • Work Mode - Hybrid

Qualifications

  • Any Graduate - Any Specialization
  • Any Post Graduate - Any Specialization
  • Any Doctorate - Any Specialization

Job Related Keywords

Communication Customer Service Query Resolution Telephony CSAT