Back to Jobs
Customer Service Associate
YES Germany
Navi Mumbai / Panvel
Not Disclosed
1 - 4 Years
Full Time - Permanent
Views:252
Applicants:1
Posted on 29 May, 2025
In Office
Job Description | Responsibilities
-
Handle student queries via phone, email & chat
-
Share info on programs, visas, applications
-
Ensure timely issue resolution or escalation
-
Maintain CRM records and ensure compliance
-
Support referrals, feedback, and lead generation
-
Collaborate across departments for resolution
Overview
- Industry - Educational Technology / Online Learning / Tutoring / E-Learning
- Functional Area - ITES / BPO / KPO / Call Center / Operations / Tele-calling
- Job Role - CUSTOMER SERVICE
- Employment type - Full Time - Permanent
- Work Mode - In Office
Qualifications
- Any Graduate - Any Specialization
- Any Post Graduate - Any Specialization
- Any Doctorate - Any Specialization
Job Related Keywords
Client Relationship
Client Acquisition
Customer Service
Customer Support
Lead Generation
Telecalling / Tele Calling / Tele-Calling
Chat Support
Query resolution
