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Customer Service Associate
Octopus Tech Solutions Pvt. Ltd.
Amritsar
Not Disclosed
1 - 3 Years
Full Time - Permanent
Views:119
Applicants:2
Posted on 22 Aug, 2025
In Office
Job Description | Responsibilities
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Handle inbound queries and make outbound calls/emails for follow-ups and issue resolution
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Process orders, returns, refunds, and account updates accurately
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Resolve customer complaints with timely and professional support
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Maintain records of all interactions and coordinate with internal teams
Overview
- Industry - IT - Consulting Services / Advisory Services
- Functional Area - Sales / Business Development / Client Servicing
- Job Role - Customer Support - Executive
- Employment type - Full Time - Permanent
- Work Mode - In Office
- Open To Hire - Other Industry
Qualifications
- Any Graduate - Any Specialization
- Any Post Graduate - Any Specialization
- Any Doctorate - Any Specialization
Job Related Keywords
Customer Service Associate
Inbound & outbound communication
order processing
issue resolution
customer support
record maintenance
internal coordination.