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Customer Service Associate

Octopus Tech Solutions Pvt. Ltd.

Amritsar

Not Disclosed

1 - 3 Years

Full Time - Permanent

Views:119

Applicants:2

Posted on 22 Aug, 2025

In Office

Job Description | Responsibilities

  • Handle inbound queries and make outbound calls/emails for follow-ups and issue resolution

  • Process orders, returns, refunds, and account updates accurately

  • Resolve customer complaints with timely and professional support

  • Maintain records of all interactions and coordinate with internal teams

Overview

  • Industry - IT - Consulting Services / Advisory Services
  • Functional Area - Sales / Business Development / Client Servicing
  • Job Role - Customer Support - Executive
  • Employment type - Full Time - Permanent
  • Work Mode - In Office
  • Open To Hire - Other Industry

Qualifications

  • Any Graduate - Any Specialization
  • Any Post Graduate - Any Specialization
  • Any Doctorate - Any Specialization

Job Related Keywords

Customer Service Associate Inbound & outbound communication order processing issue resolution customer support record maintenance internal coordination.