Customer Service Associate

• Main contact for registered sellers, ensuring satisfaction

• Handle queries via WhatsApp, phone, or email; log in internal panel

• Escalate issues to relevant teams & track resolution

• Update sellers on progress till closure

• Assist with onboarding, order processes

• Share seller feedback for product/ops improvement

• Maintain clear records of interaction

Overview

• Industry - TRANSPORTATION & LOGISTICS
• Functional Area - Sales / Business Development / Client Servicing
• Job Role - Customer Support - Executive
• Employment type - Full Time - Permanent
• Work Mode - In Office
• Open To Hire - Other Industry

Qualifications

• Any Graduate - Any Specialization
• Any Post Graduate - Any Specialization
• Any Doctorate - Any Specialization

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