Customer Service Agent

1. Customer Support:

• Respond to and resolve 80+ customer tickets daily via email, chat, and other communication channels.
• Maintain a response time of under 12 hours to meet key performance indicators (KPIs).
• Provide accurate, valid, and complete information by using the right methods and tools.

Overview

• Industry - OTHERS
• Functional Area - Sales / Business Development / Client Servicing
• Job Role - Customer Support - Executive
• Employment type - Full Time - On Contract
• Work Mode - In Office

Qualifications

• Any Graduate - Any Specialization
• Any Post Graduate - Any Specialization
• Any Doctorate - Any Specialization

Job Related Keywords