Customer Relationship Manager

• Handle customer queries (calls, email, WhatsApp)

• Resolve order, payment & delivery issues

• Coordinate with internal teams

• Update CRM & maintain client relations

• Follow up on payments & delivery

• Share feedback reports & escalate issues

• Proficient in CRM tools, Excel, Google Sheets

• 3–5 yrs experience; Graduate preferred

Overview

• Industry - IT - Consulting Services / Advisory Services
• Functional Area - Sales / Business Development / Client Servicing
• Job Role - Client Relationship Manager - B2B
• Employment type - Full Time - Permanent
• Work Mode - In Office
• Open To Hire - Other Industry

Qualifications

• Any Graduate - Any Specialization
• Any Post Graduate - Any Specialization
• Any Doctorate - Any Specialization

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