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Customer Relationship Manager (CRM)
HireWala
Bareilly | UP
Not Disclosed
3 - 5 Years
Full Time - Permanent
Views:6
Applicants:0
Posted on 28 Jul, 2026
In Office
Job Description | Responsibilities
- Develop and manage long-term relationships with key customers to drive satisfaction and retention.
- Lead the customer relationship team, ensuring prompt resolution of client queries and service issues.
- Monitor customer feedback, analyze service metrics, and implement strategies to improve customer experience.
- Coordinate with sales, operations, and support teams to deliver seamless customer service.
- Prepare CRM reports, identify growth opportunities, and support business development initiatives.
Overview
- Industry - HR, HUMAN RESOURCES
- Job Role - Customer Relationship Manager (CRM)
- Employment type - Full Time - Permanent
- Work Mode - In Office
Qualifications
- Any Graduate - Any Specialization
- Any Post Graduate - Any Specialization
- Any Doctorate - Any Specialization
Job Related Keywords
Customer Relationship Management
CRM
Client Retention
Customer Satisfaction
Team Management
Client Communication
Business Development
Service Excellence
Relationship Building