Customer Relationship Management Specialist

• Manage student academic and general queries

• Provide mentoring and support for student success

• Engage on social media and build learning community

• Coordinate with teams to resolve issues

• Maintain student records and feedback

• Exp. in  BPO/customer service

• CRM and social media experience is  a plus

• Passionate about education

Overview

• Industry - Educational Technology / Online Learning / Tutoring / E-Learning
• Functional Area - Sales / Business Development / Client Servicing
• Job Role - Customer Support - Executive
• Employment type - Full Time - Permanent
• Work Mode - In Office
• Open To Hire - Other Industry

Qualifications

• Any Graduate - Any Specialization
• Any Post Graduate - Any Specialization
• Any Doctorate - Any Specialization

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