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Customer Care Executive

Kalp Solutions

Noida

Not Disclosed

1 - 2 Years

Full Time - Permanent

Views:285

Applicants:8

Posted on 13 Mar, 2024

In Office

Job Description | Responsibilities

Maintain accurate customer records and update information as necessary.

Collaborate with team members to ensure customer satisfaction and meet service-level agreements.

Address customer issues and resolve them promptly

 Channels: Interact with customers via phone, email, and social media

 

Overview

  • Industry - HR, HUMAN RESOURCES
  • Functional Area - ITES / BPO / KPO / Call Center / Operations / Tele-calling
  • Job Role - CUSTOMER SERVICE
  • Employment type - Full Time - Permanent
  • Work Mode - In Office

Qualifications

  • Any Graduate - Any Specialization
  • Any Post Graduate - Any Specialization
  • Any Doctorate - Any Specialization

Job Related Keywords

Customer Acquisition Business Development / BD voice process Telemarketing / Telesales - Executive