Customer Care Executive

• Resolve customer queries across channels

• Identify needs and suggest solutions

• Escalate and follow up on issues

• Maintain records and update CRM

• Collaborate with teams for better service

• Provide process improvement feedback

• Problem-solving, calm under pressure

• Team player, flexible for shifts/weekends

Overview

• Industry - Banking / Financial Services
• Functional Area - Sales / Business Development / Client Servicing
• Job Role - Customer Support - Executive
• Employment type - Full Time - Permanent
• Work Mode - In Office
• Open To Hire - Other Industry

Qualifications

• Any Graduate - Any Specialization
• Any Post Graduate - Any Specialization
• Any Doctorate - Any Specialization

Job Related Keywords