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Customer Care Executive

InsuringIndia

Gurgaon / Gurugram

Not Disclosed

1 - 3 Years

Full Time - Permanent

Views:295

Applicants:0

Posted on 16 Sep, 2025

In Office

Job Description | Responsibilities

  • Resolve customer queries across channels

  • Identify needs and suggest solutions

  • Escalate and follow up on issues

  • Maintain records and update CRM

  • Collaborate with teams for better service

  • Provide process improvement feedback

  • Problem-solving, calm under pressure

  • Team player, flexible for shifts/weekends

Overview

  • Industry - Banking / Financial Services
  • Functional Area - Sales / Business Development / Client Servicing
  • Job Role - Customer Support - Executive
  • Employment type - Full Time - Permanent
  • Work Mode - In Office
  • Open To Hire - Other Industry

Qualifications

  • Any Graduate - Any Specialization
  • Any Post Graduate - Any Specialization
  • Any Doctorate - Any Specialization

Job Related Keywords

Customer Care Executive_Hindi customer needs escalation CRM teamwork communication (English & Hindi) problem-solving flexibility