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Applicants:4
Posted on 7 Apr, 2024
In Office
Job Description | Responsibilities
- Managing proactively inbound and outbound calls .
- Conducting quality assurance surveys with customers and providing feedback to the staff.
- Possessing excellent product knowledge to enhance customer support.
- Establishing a positive rapport with all clients and customers via phone.
Overview
- Industry - ITES / BPO / KPO / OUTSOURCING / CUSTOMER SERVICE / CALL CENTER / OPERATIONS
- Functional Area - Administration / Facility Management / Office Operations
- Job Role - Administration Assistant / Clerk
- Employment type - Full Time
- Work Mode - In Office
Qualifications
- Any Graduate - Any Specialization
- Any Post Graduate - Any Specialization
- Any Doctorate - Any Specialization
Job Related Keywords
Customer Care Executive
Customer Care
BPO
Customer Service
Customer Relationship
Customer Support
Customer Retention
Domestic BPO
