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Customer Care Executive - Gurugram
Creative Technostructure
Gurgaon / Gurugram
Not Disclosed
3 - 5 Years
Full Time
Views:238
Applicants:12
Posted on 3 Mar, 2024
In Office
Job Description | Responsibilities
- Manage inbound customer communications - Answer incoming calls and emails to address customer questions, requests and issues.
- Consult on customer success - Advise customers on how to successfully leverage the product/service based on their unique needs.
- Excellent time-management and prioritization skills.
- Familiarity with CRM system.
Overview
- Industry - ITES / BPO / KPO / OUTSOURCING / CUSTOMER SERVICE / CALL CENTER / OPERATIONS
- Functional Area - ITES / BPO / KPO / Call Center / Operations / Tele-calling
- Job Role - Customer Care Executive / Associate - Voice
- Employment type - Full Time
- Work Mode - In Office
Qualifications
- Any Graduate - Any Specialization
- Any Post Graduate - Any Specialization
- Any Doctorate - Any Specialization
Job Related Keywords
Customer Care Executive
Customer Care
Customer Care Executive / Associate - Non Voice / Web
customer interaction
communication skills
