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Posted on 30 Sep, 2024
Overview
- Industry - ITES / BPO / KPO / OUTSOURCING / CUSTOMER SERVICE / CALL CENTER / OPERATIONS
- Functional Area - HR / Recruitment / IR / Training / Payroll / HR Operations
- Job Role - Customer Care Executive / Associate - Voice
- Employment type - Full Time - Permanent
- Work Mode - In Office
Job Description | Role and Responsibilities
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
- Ability to address complaints and issues with effective solutions and a positive attitude.
- Answering client correspondences through email, social media, and by phone.
Candidate Profile | Who Can Apply
Education
- Any Graduate - Any Specialization
- Any Post Graduate - Any Specialization
- Any Doctorate - Any Specialization
Job Related Keywords
About Employer
Contact Details
Email - shivani.silswal@globiva.com
Apply to JOBS On-The-Go Jobringer Mobile App
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