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Customer Care Executive
Globiva
Bengaluru / Bangalore
₹ 1 Lac - 5 Lac P.A
0 - 5 Years
Full Time - Permanent
Views:200
Applicants:6
Posted on 30 Sep, 2024
In Office
Job Description | Responsibilities
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
- Ability to address complaints and issues with effective solutions and a positive attitude.
- Answering client correspondences through email, social media, and by phone.
Overview
- Industry - ITES / BPO / KPO / OUTSOURCING / CUSTOMER SERVICE / CALL CENTER / OPERATIONS
- Functional Area - HR / Recruitment / IR / Training / Payroll / HR Operations
- Job Role - Customer Care Executive / Associate - Voice
- Employment type - Full Time - Permanent
- Work Mode - In Office
Qualifications
- Any Graduate - Any Specialization
- Any Post Graduate - Any Specialization
- Any Doctorate - Any Specialization
Job Related Keywords
Customer Care Executive
Customer Care
Customer Support
Online Lead Generation
Inbound Voice Process
Customer Handling
Lead Generation
Cold Calling