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Customer Care Executive | Noida

Kalp Solutions

Noida

Not Disclosed

0 - 5 Years

Full Time - Permanent

Views:301

Applicants:27

Posted on 29 Mar, 2024

In Office

Job Description | Responsibilities

  • Address inquiries promptly
  • Resolve issues effectively
  • Maintain accurate customer records
  • Collaborate with the team for satisfaction
  • Identify process improvement opportunities
  • Interact with customers via phone, email, and social media
  • Comfortable with working during night hours

Overview

  • Industry - HR, HUMAN RESOURCES
  • Functional Area - ITES / BPO / KPO / Call Center / Operations / Tele-calling
  • Job Role - Customer Care Executive / Associate - Voice
  • Employment type - Full Time - Permanent
  • Work Mode - In Office

Qualifications

  • Any Graduate - Any Specialization
  • Any Post Graduate - Any Specialization
  • Any Doctorate - Any Specialization

Job Related Keywords

Communication Customer Service Customer Satisfaction Customer Support