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Customer Care Executive | Leading BPO Centre | WFH

HINDCO Consulting Services

Kolkata

Not Disclosed

0 - 5 Years

Full Time

Views:1393

Applicants:569

Posted on 17 Mar, 2025

Work From Home / WFH

Job Description | Responsibilities

  1. Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
  2. Answering client correspondences through email, social media, and by phone.
  3. Ability to address complaints and issues with effective solutions and a positive attitude.

Overview

  • Industry - ITES / BPO / KPO / OUTSOURCING / CUSTOMER SERVICE / CALL CENTER / OPERATIONS
  • Functional Area - ITES / BPO / KPO / Call Center / Operations / Tele-calling
  • Job Role - Customer Care Executive / Associate - Voice
  • Employment type - Full Time
  • Work Mode - Work From Home / WFH

Qualifications

  • Any Graduate - Any Specialization
  • Any Post Graduate - Any Specialization
  • Any Doctorate - Any Specialization

Job Related Keywords

Customer Care Executive BPO Customer Service Customer Handling Online Lead Generation Lead Generation Inbound Voice Process