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Customer Care Executive | Leading BPO Centre | WFH
HINDCO Consulting Services
Kolkata
Not Disclosed
0 - 5 Years
Full Time
Views:1393
Applicants:569
Posted on 17 Mar, 2025
Work From Home / WFH
Job Description | Responsibilities
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
- Answering client correspondences through email, social media, and by phone.
- Ability to address complaints and issues with effective solutions and a positive attitude.
Overview
- Industry - ITES / BPO / KPO / OUTSOURCING / CUSTOMER SERVICE / CALL CENTER / OPERATIONS
- Functional Area - ITES / BPO / KPO / Call Center / Operations / Tele-calling
- Job Role - Customer Care Executive / Associate - Voice
- Employment type - Full Time
- Work Mode - Work From Home / WFH
Qualifications
- Any Graduate - Any Specialization
- Any Post Graduate - Any Specialization
- Any Doctorate - Any Specialization
Job Related Keywords
Customer Care Executive
BPO
Customer Service
Customer Handling
Online Lead Generation
Lead Generation
Inbound Voice Process