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Posted on 24 Aug, 2026
In Office
Job Description | Responsibilities
- Manage and maintain customer data, records, and CRM systems
- Handle customer queries, follow-ups, and relationship management
- Track leads, sales activities, customer interactions, and conversions
- Generate CRM reports and analyze customer and sales data
- Coordinate with sales and support teams to improve customer retention
Overview
- Industry - ITES / BPO / KPO / OUTSOURCING / CUSTOMER SERVICE / CALL CENTER / OPERATIONS
- Job Role - CRM Executive
- Employment type - Full Time - Permanent
- Work Mode - In Office
Qualifications
- Any Graduate - Any Specialization
- Any Post Graduate - Any Specialization
- Any Doctorate - Any Specialization
Job Related Keywords
CRM
Customer Relationship Management
Customer Data
Lead Management
Customer Support
Follow-ups
Sales Coordination
CRM Software
Reporting
Customer Retention
