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Call Center Representative
LanceSoft, Inc.
Phoenix, USA, United States of America
Not Disclosed
1 - 4 Years
Full Time - Permanent
Views:157
Applicants:2
Posted on 4 Jan, 2025
In Office
Job Description | Responsibilities
-Answering incoming phone calls in a fast-paced environment.
-Resolving Tier 1 level issues -Reviewing taxpayer accounts -Verifying, gathering and simultaneously updating key information
-Educating taxpayers of online resources and current tax policies
-Meeting performance expectations
Overview
- Industry - IT - Consulting Services / Advisory Services
- Functional Area - ITES / BPO / KPO / Call Center / Operations / Tele-calling
- Job Role - CUSTOMER SERVICE, CALL CENTRE FUNCTIONS
- Employment type - Full Time - Permanent
- Work Mode - In Office
Qualifications
- Any Graduate - Any Specialization
- Any Post Graduate - Any Specialization
- Any Doctorate - Any Specialization
Job Related Keywords
Team Collaboration
Product Knowledge
Data Management
Issue Resolution
Customer Interaction
Call Center Representative
