Associate Technical Support Engineer

• Provide customer needs assessment, level II support, and resolution for assigned products.
• Handle admin cases, verify business impact, troubleshoot, research, and implement solutions.
• Master case tracking, contribute to training, assist peers, and engage in projects.
• Self-learn for product expertise and support Tech Support Technicians.

Overview

• Industry - IT - INFORMATION TECHNOLOGY
• Functional Area - IT Software Programming / Analysis / Quality / Testing / Training
• Job Role - Technical Solution Engineer
• Employment type - Full Time - Permanent
• Work Mode - Remote

Qualifications

• Any Graduate - Any Specialization
• Any Post Graduate - Any Specialization
• Any Doctorate - Any Specialization

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