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Associate Customer Experience Specialist
First Advantage
Muntinlupa City, Philippines
Not Disclosed
2 - 5 Years
Full Time - Permanent
Views:102
Applicants:1
Posted on 30 Oct, 2025
In Office
Job Description | Responsibilities
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Troubleshoot and resolve customer issues using multiple business applications.
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Accurately document interactions and resolutions in CRM systems.
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Collaborate with internal teams for timely follow-ups and escalations.
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Maintain performance metrics on quality, efficiency, and customer satisfaction.
Overview
- Industry - ICTE, Information, Communication, Telecom Equipment & Smart City Components Manufacturing
- Functional Area - Sales / Business Development / Client Servicing
- Job Role - Customer Support - Executive
- Employment type - Full Time - Permanent
- Work Mode - In Office
Qualifications
- Any Graduate - Any Specialization
- Any Post Graduate - Any Specialization
- Any Doctorate - Any Specialization
Job Related Keywords
Voice Support
CRM Tools
Troubleshooting
Empathy
Problem Solving
