Voice Process Specialist

• As a Voice Process Specialist at Roda Assistance, you will play a critical role in handling outbound insurance calls and monitoring call quality to ensure superior customer service.
• Your responsibilities will include making outbound calls to customers, evaluating call performance.

Overview

• Industry - AUTOMOBILE / AUTOMOTIVE / AUTO MANUFACTURERS, Automobile - Commercial Vehicle, MOTOR VEHICLE SERVICES - Motor Vehicle Rental / Repair / Car Wash / Others
• Functional Area - ITES / BPO / KPO / Call Center / Operations / Tele-calling
• Job Role - CUSTOMER SERVICE, Customer Care Executive / Associate - Voice
• Employment type - Full Time - Permanent
• Work Mode - In Office

Qualifications

• Any Graduate - Any Specialization
• Any Post Graduate - Any Specialization
• Any Doctorate - Any Specialization

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