Industry -
AUTOMOBILE / AUTOMOTIVE / AUTO MANUFACTURERS, Automobile - Commercial Vehicle, MOTOR VEHICLE SERVICES - Motor Vehicle Rental / Repair / Car Wash / Others
Functional Area -
ITES / BPO / KPO / Call Center / Operations / Tele-calling
Job Role -
CUSTOMER SERVICE, Customer Care Executive / Associate - Voice
Employment type -
Full Time - Permanent
Work Mode - In Office
Job Description | Role and Responsibilities
As a Voice Process Specialist at Roda Assistance, you will play a critical role in handling outbound insurance calls and monitoring call quality to ensure superior customer service.
Your responsibilities will include making outbound calls to customers, evaluating call performance.