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Virtual Relationship Banking-COP Officer
a2z YOUTHSOLUTION
Mumbai
₹ 1 Lac - 2 Lac P.A
0 - 1 Years
Full Time - Permanent
Views:93
Applicants:1
Posted on 4 Nov, 2024
In Office
Job Description | Responsibilities
- Continuous engagement with the portfolio customers
- Call handling as per defined standards.
- Accurate resolution for customer queries.
- Promoting Digital Banking services for a superior customer service experience.
- Profiling of customers in order to aid right cross-servicing of Bank products
- Attrition control of customers.
Overview
- Industry - HR Staffing & Recruitment Firms / Employment Agency / Background - Reference Check Firms
- Functional Area - Banking / Credit Cards / E-Commerce Payment Gateway
- Job Role - Relationship Executive / Manager
- Employment type - Full Time - Permanent
- Work Mode - In Office
Qualifications
- Any Graduate - Any Specialization
- Any Post Graduate - Any Specialization
- Any Doctorate - Any Specialization
Job Related Keywords
BFSI/Insurance
call handling
Internet Banking
Customer Retention
sales
