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Posted on 9 Sep, 2026
In Office
Job Description | Responsibilities
- Handle inbound and outbound calls from US customers.
- Resolve queries, complaints, and service-related issues.
- Update customer accounts and call records accurately.
- Provide clear solutions and escalate complex issues.
- Meet quality, productivity, and customer-service targets
Overview
- Industry - ITES / BPO / KPO / OUTSOURCING / CUSTOMER SERVICE / CALL CENTER / OPERATIONS
- Job Role - US Voice Customer Service
- Employment type - Full Time - Permanent
- Work Mode - In Office
Qualifications
- Any Graduate - Any Specialization
- Any Post Graduate - Any Specialization
- Any Doctorate - Any Specialization
Job Related Keywords
US Voice Process
Customer Service
Inbound Calls
Communication
Call Handling
CRM
Problem Solving
Customer Support