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Posted on 30 Jul, 2026
In Office
Job Description | Responsibilities
- Handle inbound and outbound customer calls for US banking services.
- Assist customers with account inquiries, transactions, and service requests.
- Resolve customer issues while ensuring compliance with banking policies and data security.
- Update customer information and document interactions in CRM systems.
- Achieve quality, productivity, and customer satisfaction targets.
Overview
- Industry - ITES / BPO / KPO / OUTSOURCING / CUSTOMER SERVICE / CALL CENTER / OPERATIONS
- Job Role - US Voice Banking Process
- Employment type - Full Time - Permanent
- Work Mode - In Office
Qualifications
- Any Graduate - Any Specialization
- Any Post Graduate - Any Specialization
- Any Doctorate - Any Specialization
Job Related Keywords
US Banking
Voice Process
Customer Service
Banking Operations
CRM
Account Support
Communication Skills
Customer Support
Issue Resolution