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US Telecom – International Chat / Email
iEnergizer
Noida
Not Disclosed
1 - 5 Years
Full Time - Permanent
Views:5
Applicants:0
Posted on 30 Jul, 2026
In Office
Job Description | Responsibilities
- Handle customer queries through chat and email for US telecom clients.
- Provide accurate information and resolve service, billing, and account-related issues.
- Escalate complex cases and coordinate with internal teams for resolution.
- Maintain customer records and ensure timely follow-up on requests.
- Meet quality, productivity, and customer satisfaction targets.
Overview
- Industry - ITES / BPO / KPO / OUTSOURCING / CUSTOMER SERVICE / CALL CENTER / OPERATIONS
- Job Role - US Telecom – International Chat / Email
- Employment type - Full Time - Permanent
- Work Mode - In Office
Qualifications
- Any Graduate - Any Specialization
- Any Post Graduate - Any Specialization
- Any Doctorate - Any Specialization
Job Related Keywords
International Chat Support
Email Support
US Telecom
Customer Service
CRM
Issue Resolution
Customer Support
Communication Skills
Technical Support