US Telecom – International Chat / Email

• Handle customer queries through chat and email for US telecom clients.
• Provide accurate information and resolve service, billing, and account-related issues.
• Escalate complex cases and coordinate with internal teams for resolution.
• Maintain customer records and ensure timely follow-up on requests.
• Meet quality, productivity, and customer satisfaction targets.

Overview

• Industry - ITES / BPO / KPO / OUTSOURCING / CUSTOMER SERVICE / CALL CENTER / OPERATIONS
• Job Role - US Telecom – International Chat / Email
• Employment type - Full Time - Permanent
• Work Mode - In Office

Qualifications

• Any Graduate - Any Specialization
• Any Post Graduate - Any Specialization
• Any Doctorate - Any Specialization

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