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US Telecom – Blended (Voice & Chat)
iEnergizer
Noida
Not Disclosed
1 - 5 Years
Full Time - Permanent
Views:2
Applicants:0
Posted on 9 Sep, 2026
In Office
Job Description | Responsibilities
- Handle US telecom customer queries through voice and chat.
- Assist with billing, plans, upgrades, and service issues.
- Troubleshoot customer concerns and provide quick resolutions.
- Maintain accurate customer records and follow process guidelines.
- Meet quality, SLA, productivity, and customer satisfaction targets.
Overview
- Industry - ITES / BPO / KPO / OUTSOURCING / CUSTOMER SERVICE / CALL CENTER / OPERATIONS
- Job Role - US Telecom – Blended (Voice & Chat)
- Employment type - Full Time - Permanent
- Work Mode - In Office
Qualifications
- Any Graduate - Any Specialization
- Any Post Graduate - Any Specialization
- Any Doctorate - Any Specialization
Job Related Keywords
US Telecom
Voice Process
Chat Support
Customer Service
Troubleshooting
Billing Support
CRM
SLA