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Posted on 4 Aug, 2026
In Office
Job Description | Responsibilities
- Coordinate with facilities management teams to resolve tenant maintenance requests.
- Handle tenant complaints and ensure timely issue resolution.
- Build and maintain strong tenant relationships.
- Monitor maintenance activities and ensure service quality.
- Ensure compliance with SOPs, policies, and ERP processes.
- Maintain accurate records and documentation.
- Identify operational risks and escalate issues.
- Support tenant retention through excellent customer service.
Overview
- Industry - REAL ESTATE & HOUSING - Property Management / Broker / Agent
- Job Role - Tenant Services Assistant, Tenant Relations Executive, Property Coordinator, Customer Service Executive / Officer, Client Relationship Executive
- Employment type - Full Time - Permanent
- Work Mode - In Office
Qualifications
- Any Graduate - Any Specialization
- Any Post Graduate - Any Specialization
- Any Doctorate - Any Specialization
Job Related Keywords
Tenant Services
Property Management
Tenant Relations
Facilities Management
Customer Relationship Management
Property Leasing
Maintenance Coordination
Complaint Resolution
Real Estate Operations
ERP Systems
SOP Compliance
Customer Service
Property Maintenance
Risk Management
Stakeholder Coordination