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Telecaller

Vidal Health

Bengaluru / Bangalore

Not Disclosed

0 - 2 Years

Full Time - Permanent

Views:122

Applicants:4

Posted on 5 Jul, 2025

In Office

Job Description | Responsibilities

  • Handle inbound policy-related calls.

  • Follow up on Pre-Auth cases with internal team.

  • Convince customers on claims and procedures.

  • Provide claim & Pre-Auth status updates to customers and hospitals.

  • Maintain daily tracker for escalation team.

  • Offer information on corporate and individual policies.

Overview

  • Industry - Diet / Fitness / Wellness Center / Health Club / Gymnasium
  • Functional Area - ITES / BPO / KPO / Call Center / Operations / Tele-calling
  • Job Role - Telecalling / Telemarketing / Telesales - Executive
  • Employment type - Full Time - Permanent
  • Work Mode - In Office
  • Open To Hire - Other Industry

Qualifications

  • Any Graduate - Any Specialization
  • Any Post Graduate - Any Specialization
  • Any Doctorate - Any Specialization

Job Related Keywords

Telecaller Inbound Calls Policy Information Claim Status Pre-Auth Follow-up Customer Guidance Insurance TPA Escalation Tracker