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Posted on 9 Sep, 2026
In Office
Job Description | Responsibilities
- Handle customer calls and troubleshoot technical issues.
- Provide step-by-step support for hardware, software, and connectivity.
- Diagnose problems and provide appropriate resolutions.
- Document cases and escalate complex issues.
- Meet SLA, quality, productivity, and customer satisfaction targets.
Overview
- Industry - ITES / BPO / KPO / OUTSOURCING / CUSTOMER SERVICE / CALL CENTER / OPERATIONS
- Job Role - Technical Support (Voice Process)
- Employment type - Full Time - Permanent
- Work Mode - In Office
Qualifications
- Any Graduate - Any Specialization
- Any Post Graduate - Any Specialization
- Any Doctorate - Any Specialization
Job Related Keywords
Technical Support
Voice Process
Troubleshooting
Hardware
Software
Networking
Customer Service
Problem Solving