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Views:1201
Applicants:15
Posted on 30 Nov, -0001
In Office
Job Description | Responsibilities
- Provide phone and email support, or remote assistance, to all clients.
- Proactively stay up to date with all the latest technologies concerning Coates products and the underlying technologies.
- Update and work-assigned cases in a timely manner.
- Maintain strong customer rapport and excellent, timely communication.
- Provide basic network support.
Overview
- Industry - IT - Consulting Services / Advisory Services
- Functional Area - IT Software Programming / Analysis / Quality / Testing / Training
- Job Role - Network Support Engineer
- Employment type - Full Time
- Work Mode - In Office
Qualifications
- Any Graduate - Any Specialization
- Any Post Graduate - Any Specialization
- Any Doctorate - Any Specialization
Job Related Keywords
technical support
Communication Skills
Ticketing Tools
Product Support
Analytical Skills
SLA Management
Scripting Languages