TECHNICAL LEAD - Communication Skills (Major Incident Leadership)

Major Incident Leadership

• Lead and coordinate all activities during high severity (P1/P2) incidents.
• Act as the single point of contact (SPOC) for incident command and communication.
• Drive rapid triage, impact assessment, and restoration efforts.
• Ensure all resolver groups (network, infra, apps, DB, cloud, security) are engaged and aligned.
• Maintain control of incident bridges, ensuring structured and efficient collaboration.

Overview

• Industry - IT - INFORMATION TECHNOLOGY
• Job Role - Major Incident Leadership
• Employment type - Full Time - Permanent
• Work Mode - In Office

Qualifications

• Any Graduate - Any Specialization
• Any Post Graduate - Any Specialization
• Any Doctorate - Any Specialization

Job Related Keywords