Technical Customer Success Lead

• Lead, mentor, and monitor a team of Technical Customer Success Associates.
• Set daily priorities, review performance metrics, and ensure SLA adherence.
• Coach the team on onboarding quality, integrations, and proactive issue resolution.
• Handle escalations and step in on critical or high-value accounts when required.

Overview

• Industry - IT - Software / Product Development
• Functional Area - Other
• Job Role - Other
• Employment type - Full Time
• Work Mode - In Office

Qualifications

• Any Graduate - Any Specialization
• Any Post Graduate - Any Specialization
• Any Doctorate - Any Specialization

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