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Posted on 27 May, 2025
In Office
Job Description | Responsibilities
- Provide timely technical support via phone,email & chat
- Troubleshoot,diagnose & resolve product-related issues
- Maintain clear documentation of support processes & resolutions
- Manage & build strong customer relationships with clear communication
- Collaborate with product managers,engineers & fellow support staff
Overview
- Industry - IT - INFORMATION TECHNOLOGY
- Functional Area - IT Software Maintenance / Operations / Support Services
- Job Role - Technical Support Engineer, Operations / Support Services
- Employment type - Full Time - Permanent
- Work Mode - In Office
Qualifications
- Any Graduate - Any Specialization
- Any Post Graduate - Any Specialization
- Any Doctorate - Any Specialization
Job Related Keywords
Technical Support
Troubleshooting / Trouble Shooting
API
Networking
SQL
Cloud Platforms
Ticketing
Customer Relationship Management (CRM)