Team Leader
Furms Business Solutions Pvt Ltd
Bengaluru / Bangalore
₹ 3.5 Lac - 5 Lac P.A
1 - 5 Years
Full Time
Views:937
Applicants:23
Posted on 30 Nov, -0001
Job Description | Responsibilities
Hiring for Team Leader :
*Candidate should have experience in Inbound/Outbound (Voice) process.
*Candidate should have min 1 yr experience in Team Handling.
*Should have knowledge in Team Management, KPI's like AHT, Shrinkage, Attrition, Occupancy, Rostering, NPS/Csat & Dsat calculation.
*Graduation Mandatory
*Immediate Joining
*English + Kannada
*Salary upto 5 LPA
Overview
- Industry - ITES / BPO / KPO / OUTSOURCING / CUSTOMER SERVICE / CALL CENTER / OPERATIONS
- Functional Area - ITES / BPO / KPO / Call Center / Operations / Tele-calling
- Job Role - Team Lead - Voice
- Employment type - Full Time
- Work Mode - In Office
Qualifications
- Any Graduate - Any Specialization
- Any Post Graduate - Any Specialization
- Any Doctorate - Any Specialization
