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TEAM LEADER
Furms Business Solutions Pvt Ltd
In Office
1 - 5 Years
₹ 3.5 Lac - 5 Lac P.A
Full Time
Bengaluru / Bangalore
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Views:604

Applicants:22

Posted on 30 Nov, -0001

Overview
  • Industry - ITES / BPO / KPO / OUTSOURCING / CUSTOMER SERVICE / CALL CENTER / OPERATIONS
  • Functional Area - ITES / BPO / KPO / Call Center / Operations / Tele-calling
  • Job Role - Team Lead - Voice
  • Employment type - Full Time
  • Work Mode - In Office
Job Description | Role and Responsibilities

Hiring for Team Leader :

*Candidate should have experience in Inbound/Outbound (Voice) process.
*Candidate should have min 1 yr experience in Team Handling.
*Should have knowledge in Team Management, KPI's like AHT, Shrinkage, Attrition, Occupancy, Rostering, NPS/Csat & Dsat calculation.

*Graduation Mandatory
*Immediate Joining
*English + Kannada
*Salary upto 5 LPA

Candidate Profile | Who Can Apply

Hiring for Team Leader :

*Candidate should have experience in Inbound/Outbound (Voice) process.
*Candidate should have min 1 yr experience in Team Handling.
*Should have knowledge in Team Management, KPI's like AHT, Shrinkage, Attrition, Occupancy, Rostering, NPS/Csat & Dsat calculation.

*Graduation Mandatory
*Immediate Joining
*English + Kannada
*Salary upto 5 LPA
Education
  • Any Graduate - Any Specialization
  • Any Post Graduate - Any Specialization
  • Any Doctorate - Any Specialization
Job Related Keywords
About Employer
View Employer Profile www.furms.in
Contact Details
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