4 - 5 Years
Not Disclosed
Full Time
Bengaluru / Bangalore

Views:164

Applicants:2

Posted on 30 Nov, -0001

Overview
  • Industry - Banking / Financial Services
  • Functional Area - Sales / Business Development / Client Servicing
  • Job Role - Telecalling / Telemarketing / Telesales - Team Lead / Manager
  • Employment type - Full Time
  • Work Mode - In Office
Job Description | Role and Responsibilities

  • Manage Agent/Telecaller teams performance tracking.
  • Monitoring calls and guide the Telecaller teams to achieve and improve on their performance.
  • Set Goals and handle Telecaller teams coaching on sound collection practices, participating in role plays and provide feedback to agents.
  • Support in Contact Center initiatives.

Candidate Profile | Who Can Apply
Education
  • Any Graduate - Any Specialization
  • Any Post Graduate - Any Specialization
  • Any Doctorate - Any Specialization
Job Related Keywords