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Team Leader | Bangalore
Adhaan Solutions Pvt. Ltd.
Bengaluru / Bangalore
Not Disclosed
4 - 5 Years
Full Time
Views:759
Applicants:2
Posted on 30 Nov, -0001
In Office
Job Description | Responsibilities
- Manage Agent/Telecaller teams performance tracking.
- Monitoring calls and guide the Telecaller teams to achieve and improve on their performance.
- Set Goals and handle Telecaller teams coaching on sound collection practices, participating in role plays and provide feedback to agents.
- Support in Contact Center initiatives.
Overview
- Industry - Banking / Financial Services
- Functional Area - Sales / Business Development / Client Servicing
- Job Role - Telecalling / Telemarketing / Telesales - Team Lead / Manager
- Employment type - Full Time
- Work Mode - In Office
Qualifications
- Any Graduate - Any Specialization
- Any Post Graduate - Any Specialization
- Any Doctorate - Any Specialization
Job Related Keywords
Team Management
team leading
Target Achievement
banking collection
Shrinkage Control
call center
collections
Excel
