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Posted on 21 Jun, 2025
In Office
Job Description | Responsibilities
- Resolve customer issues in WMS/Cloud environment within SLAs
- Collaborate with global teams for support & solution delivery
- Act as the techno-functional point of contact for issue triage
- Maintain customer environments & solution knowledge
- Create knowledge articles & identify process improvements
- Work in rotational shifts & support stakeholders
Overview
- Industry - IT - INFORMATION TECHNOLOGY
- Functional Area - IT Software Maintenance / Operations / Support Services, IT Hardware Installation / Maintenance / Support
- Job Role - Technical Support Engineer
- Employment type - Full Time - Permanent
- Work Mode - In Office
Qualifications
- Any Graduate - Any Specialization
- Any Post Graduate - Any Specialization
- Any Doctorate - Any Specialization
Job Related Keywords
Warehouse Management System
Customer Support
SLA Compliance
Techno-functional Support
Cloud/SaaS
